Privacy Policy

thedoghousehowth.com ('Website') is provided by Rope Walk Car Park Limited ('we'/'us'/'our'). In doing so, we may be in a position to receive and process personal information relating to you. As the controller of this information, we're providing this Privacy Notice ('Notice') to explain our approach to personal information. This Notice forms part of our Terms and Conditions, which governs the use of this Website.

We intend only to process personal information fairly and transparently as required by data protection law including the General Data Protection Regulation (GDPR). In particular, before obtaining information from you we intend to alert you to this Notice, let you know how we intend to process the information and (unless processing is necessary for at least one of the 5 reasons outlined in clause 2 below) we'll only process the information if you consent to that processing. The GDPR also defines certain 'special categories' of personal information that's considered more sensitive. These categories require a higher level of protection, as explained below.

Of course, you may browse parts of this Website without providing any information about yourself and without accepting cookies. In that case, it's unlikely we'll possess and process any information relating to you.

We'll start this Notice by setting out the conditions we must satisfy before processing your data. However, you may wish to skip to clause 4, which summarises what we intend to collect. The Notice also explains some of the security measures we take to protect your personal information, and tells you certain things we will or won't do. You should read this Notice in conjunction with the Terms and Conditions.

Sometimes, when you take a new service or product from us, or discuss taking a new service or product but decide against, we might wish to provide you with further information about similar services or products by email or other written electronic communication. In that situation, we will always give you the opportunity to refuse to receive that further information and if you change your mind please let us know. We'll endeavour to remind you of your right to opt-out on each occasion that we provide such information.

When we're allowed to collect information from you
We will only collect personal information relating to you if one of the following conditions have been satisfied:

You have clearly told us that you are content for us to collect that information for the certain purpose or purposes that we will have specified.
The processing is necessary for the performance of a contract that we have with you.

The processing is necessary so that we can comply with the law.

The processing is necessary to protect someone's life.

The processing is necessary for performance of a task that's in the public interest.

The processing is necessary for our or another's legitimate interest - but in this case, we'll balance those interests against your interests.

How to consent

At the point of collecting the information, we'll endeavour to explain how we intend to use the information and which of these purposes apply. If we rely on consent, we'll provide you with the opportunity to tell us that you're happy to provide the information.

How to consent

At the point of collecting the information, we'll endeavour to explain how we intend to use the information and which of these purposes apply. If we rely on consent, we'll provide you with the opportunity to tell us that you're happy to provide the information.

If at any point in time you change your mind and decide that you don't consent, please let us know and we'll endeavour to stop processing your information in the specified manner, or we'll delete your data if there is no continuing reason for possessing it.

If you don't consent to a particular bit of processing, we'll endeavour to ensure that the Website and our service continue to operate without the need for that information.

Information we expect to collect from you

We envisage asking for the following types of information from you:

Information type

Purpose and related details

Payment details

We ask for this to Process your payment

We intend to share this data with Stripe Inc. We intend to share this information with Stripe Inc. to process your payment.. They will be processing it for our purposes, under our directions and under a contract to ensure compliance with data protection law
This data may be transferred to the US, and the receiving entity is registered with the EU-US Privacy Shield

It's necessary for the performance of a contract with you

Contact information

We ask for this to perform our contract obligations and with your permission and under your control to communicate with you about products and services we offer.

Contact information

We ask for this to ask selected customers for a review of our performance, with their consent.